The Ink Store

• Items that ship from our office will ship out within four days of ordering unless otherwise noted.

• Non-US Orders: Shipping out of the US is currently astronomical.  The price you will see is exactly what we are charged by the US Post Office. We do not make any money on the items.  Unfortunately, we have no control over the costs.  On the positive side, all of our books (except limited editions) are available through Amazon and other retailers world wide.  You can get any book from them without having to pay the high costs as they will ship from within your country.  

• Pre-Orders: All Pre-Orders will ship a week before the release date of the book.  You will get a shipping notice soon as it ships.  If a release date is changed, we will do our best to alert customers.  Feel free to contact us any time with questions.  

• "Oops" Items can not be returned.

• All books and items are inspected for damage before shipping to insure it arrives in the best condition possible.  All books are shipped via the USPS Media Mail or UPS. 

•  If your package arrives damaged, please take pictures and contact us within FIVE days of receiving the item.  If you contact us after that, we can not file a claim with the shipper. 

• Once the items is marked as "Delivered" by the shipper, the customer is responsible for the item.  If a package is stolen or goes missing after its delivery, the customer is responsible for filing claim with their local authority and the shipper. 

• Returns that are not damage-related are only accepted within 7 days of delivery.  Once we receive your item in our office, we will refund your purchase, minus the shipping and handling, as long as the item is in the same condition it was when we shipped it.  

By ordering you will receive periodic emails about new books from out company. You may opt out of them at any time.  We will never sell any of your information.